Legal

Privacy Policy

Last updated: 30 August 2026

This Privacy Policy explains how Open ("we", "us", "our"), including its products MenuCat and OpenMart, collects, uses and protects information when you use our websites, apps and services.

1. Information We Collect

  • Account & contact details — name, email, phone number, business name and address you provide when signing up, contacting us, or subscribing to a plan.
  • Payment information — payments are processed by Razorpay; we do not store your card or bank details on our servers.
  • Usage data — pages visited, device and browser type, and general interaction data to help us improve the product.
  • Content you provide — menu items, images, and other content you upload to MenuCat or OpenMart.

2. How We Use Information

  • To provide, operate and maintain our products and features.
  • To process payments, subscriptions and free trials.
  • To respond to support requests and communicate important updates.
  • To improve performance, security and the overall experience.

3. Sharing of Information

We do not sell your personal information. We share information only with trusted service providers who help us run our business (such as Razorpay for payments and hosting/infrastructure providers), and only to the extent needed to provide our services, or where required by law.

4. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to continuously improve our safeguards.

5. Cookies

We may use cookies or local storage to remember preferences such as dark/light mode and to understand how our site is used. You can control cookies through your browser settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at bisalb2nv@gmail.com.

7. Children's Privacy

Our services are intended for business use and are not directed at children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date above.

9. Contact Us

Questions about this policy can be sent to bisalb2nv@gmail.com or via our contact page.